Blog entries tagged DocumentManagementSystems

How Do You Spend £35 million on a Website?

Paul Walsh — Tue, 29 Jun 2010 23:49:07 +0100

The Central Office of Information (COI) is the UK Government's centre of excellence for marketing and communications. They have just published a report on the costs, usability and quality of selected UK Government websites in 2009-10.

It's a detailed report and the data is available to download. It shows how the UK Government spent £94 million on website development and running costs plus £32 million on web staff in 2009 - 2010. By looking at the analytics it's possible...

People and Documents Working Together

Paul Walsh — Mon, 21 Jun 2010 23:34:37 +0100

Last Thursday (17th June) the AIIM Roadshow 2010 reached the final day of a four day tour ending in London. The theme was "People and Documents Working Together". It's an annual event with keynotes, case studies and vendor exhibitions. Based on the conversations I had, the attendees seemed interested in transactional content, records management and there was good representation from the Public Sector. Not really the classic CogniDox company profile, in other words!

Take-away impres...

Now Where Did I Put That Document?

Paul Walsh — Wed, 09 Jun 2010 19:32:13 +0100

IT Reseller Magazine (http://www.itrportal.com/) is today reporting a survey by Networked Planet (an Enterprise Search software company based in Oxford, UK) that shows 52% of office employees admit they have saved a document to the Company intranet or network (shared drives) and never been able to find it again. Around 39% of them say it's because no-one told them where to file the document, as there were no company guidelines.

The solution of course is better Enterprise Search. It...

8 Tips for Improving the Document Review Process

Paul Walsh — Sat, 20 Feb 2010 19:35:50 +0100

The analysis and research company Basex published a survey this week entitled "The Document Jungle". It is a survey of the documentation habits of 300 knowledge workers.

They reported that each person produces 1 or 2 short documents per day and were called on to review around 3 to 5 documents per week. Some documents are not sent for review or sent to just one co-worker. The majority are circulated for review.

When it comes to circulating documents for review, 60% of the time th...

Some 2010 Predictions for Content Management Technology

Paul Walsh — Thu, 17 Dec 2009 19:19:14 +0100

CMS Watch is a great site for learning about document management, web content management, enterprise content management, enterprise portals, web analytics, and enterprise search solutions. It's mandatory reading for those of us making products, and definitely worth the time of any buyer who needs to select a product in this area.

This week they published their predictions for what is likely to happen in 2010. They were also brave and smart enough to assess how well their 2009 predi...

On BizSpark and Microsoft Development

Paul Walsh — Tue, 08 Dec 2009 21:22:02 +0100

We recently released CogniDox 8.1 and amongst the new features was a CogniDox Word Add-in.

An Add-in is a software component that adds custom commands and new features to a primary program such as those in the Microsoft Office suite. The particular value of the CogniDox Word Add-in is that you can browse and issue commands to the CogniDox repository while you are using Word.

The first elementary fact we faced is that the Office suite is a collection of individual progr...

What tools do Knowledge Workers use?

Paul Walsh — Wed, 18 Nov 2009 23:59:54 +0100

I've been using the term "knowledge workers" frequently in recent posts, so maybe it's overdue a definition. Here's a recent quote from McKinsey analysts that I find useful:

"The heart of what knowledge workers do on the job is collaborate, which in the broadest terms means they interact to solve problems, serve customers, engage with partners, and nurture new ideas." -- McKinsey report, October 2009

CogniDox is used by companies that make high-tech p...

New release CogniDox v8.0 on the download servers

Paul Walsh — Fri, 07 Aug 2009 20:07:12 +0100

This week we made our quarterly release of software, which we labeled version 8.0 (as opposed to 7.x) because (a) there were substantial changes to the internal architecture to support search engine plugins, and (b) it has a re-worked configuration system which makes life easier for CogniDox sysadmins.

The headline feature was therefore the fact that user companies can select between using the 'classic' Swish-e or the Apache Solr search engine. We've blogged in the past about Enter...

Where Does The Day Go?

Paul Walsh — Thu, 23 Jul 2009 07:00:00 +0100

Back in 2003, researchers at the School for Information Management and Systems at UC Berkeley published a fascinating study entitled "How Much Information" that attempted to measure how much information was available in the world (then). It broke down the data by individual media such as TV, Newspapers, Internet, etc.

In TV for example, 21,000 TV stations around the world broadcast 123 million total hours on air every year. Even if 75% of content shown was repeat programming,...

Improving Document Import

Paul Walsh — Fri, 10 Jul 2009 07:00:00 +0100

One of the top issues in all Enterprise Software is that, no matter how good the software tool, unless it is widely used it is a waste of time and money.

"Shelfware", as it is known in IT circles.

If you purchase a top of the range CRM system to manage all your customer contact details and keep track of your relationships with them, it still falls into disuse unless your salesforce actually use it to record their visits and calls. In fact, 30% of CRM projects completely fail du...

Content management - how smaller companies can learn from larger Enterprises

Paul Walsh — Thu, 28 May 2009 07:00:00 +0100

Recently, I got around to reading the AIIM "State of the ECM Industry 2009" report published at the end of March. It's based on a survey of 568 respondents, with a majority (52%) from large organizations (1000+ employees). There was a high percentage (21%) of people from the local and national Government sector, and there was a distinct US & Canada (61%) skew.

What struck me about the report was that it could be seen as a prescription for smaller companies and startups, along the...

Register Management and Integrated Software on Silicon

Paul Walsh — Wed, 27 May 2009 07:00:00 +0100

We did an integration project with Verieda Ltd recently and issued a press release about it. Verieda is a new startup on the Cambridge scene and we met through the Cambridge Open Coffee network.

The interest in Register Management came from experiences in Embedded Software where we discovered that integrated software and silicon development was an essential rather than a luxury. Some of it was rooted in R&D methodologies and how the silicon design flow was integrated with the software deve...

CMS Vendor Meme

Paul Walsh — Sat, 09 May 2009 07:00:00 +0100

A month or so back one of the CMS vendors (Day Software AG) posted a blog entry in which they invited (as in the game of ‘Tag') a number of other CMS vendors to rate themselves on a 15-item checklist. They had some reactions from the tagged vendors, and other vendors thought it was interesting and responded anyway.

Most bloggers who responded did so in a frank and open manner, which is refreshing. Even the instigators of the checklist didn't pick questions that would yield them a perfec...