Blog entries tagged Enterprise2dot0

Why Google Wave Was Not A Success

Paul Walsh — Tue, 07 Sep 2010 20:35:30 +0100

Like most software companies in the enterprise space we've had a good look in the past at Google Wave - the software that promised to change the way we think about email and collaboration.

It had a fairly open API so one alternative was to look at it as an adjunct tool for document collaboration i.e. open a document from CogniDox as a "wave" and manage updates and versions in cooperation with the Wave tool. It never quite made it to our 'top three' things to do. Something else (suc...

What tools do Knowledge Workers use?

Paul Walsh — Wed, 18 Nov 2009 23:59:54 +0100

I've been using the term "knowledge workers" frequently in recent posts, so maybe it's overdue a definition. Here's a recent quote from McKinsey analysts that I find useful:

"The heart of what knowledge workers do on the job is collaborate, which in the broadest terms means they interact to solve problems, serve customers, engage with partners, and nurture new ideas." -- McKinsey report, October 2009

CogniDox is used by companies that make high-tech p...

Surveys on Knowledge Worker applications and Social Networking

Paul Walsh — Fri, 09 Oct 2009 20:48:01 +0100

The concept of a Knowledge Worker has been around for a long time (Drucker, 1959) but it is still a slippery term to define. Sometimes it's synonymous with Information Worker; other times it's a sub-category. It can depend on the company using the term - IBM favours one, Microsoft another. Sometimes it's reserved for a minority who work on unstructured tasks and goals which they achieve through free-form collaboration with others - not to be confused with workers who process information in st...

Measuring the benefits of Enterprise Software applications

Paul Walsh — Tue, 06 Oct 2009 17:14:52 +0100

There was an interesting survey published just over a week ago - Axios Systems, an IT services management software vendor, commissioned interviews with 1500 IT executives in North America, Europe and Asia.

The headline was that 57% of interviewees felt their IT systems, processes and services were not delivering the value expected of them by their companies.

I was taken with two other points - 67% said that they still had no way of directly measuring the business value o...