High-tech Electronics product development is a recurring cycle of strategy, ideas, innovation, development, operations, production, logistics, customer support and change management.
No one product seems to give the total solution; integrated enterprise suites are expensive, over-complex and require too many compromises on optimal functionality. Different teams then end up choosing point solutions that are not easy to integrate.
CogniDox gives you the freedom to integrate our product with other products to create the perfect enterprise business platform solution. Building on our experience in engineering, sales, marketing, operations and customer support, we solve the document control problem and integrate with other leading products used for R&D.
CogniDox can be used alongside the tools used for software and IC/hardware engineering, allowing a seamless integration of documentation outputs into the company's repository.
It provides a platform for product managers and product marketing to prepare product releases and decide which customers have which access rights. Sales teams can input customer account details and download current documentation to provide to customers.
Technical writers and customer support can manage user documentation, create lists of frequently-asked questions and monitor the 'hot spots' of technical difficulties. Training teams can manage and release product training videos as screencasts.
Instead of allowing company knowledge to be uselessly distributed on unused portals or buried in shared drives and individual PCs, the company can create an information architecture that captures the unique description of their products and services.