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8 tips for documenting your SOPs (Standard Operating Procedures)

There are many reasons why organisations need to document their SOPs. From ensuring uniformity in end products...

4 min read

Pros and cons of a phase gate process in new product development

Will a phase gate process hold back or enhance your new product development? What are the pros and cons of sta...

5 min read

The evolution of a Quality Management System

A focus on a quality management system shouldn’t just mean a ‘box ticking’ exercise for an organisation. And i...

4 min read

Can Product Innovation Tools help you go 'virtual first?'

Colocation was one of the central tenets of the Agile manifesto, but times have changed. With all the new digi...

5 min read

Why your QMS needs to be an eQMS

If you want to develop a Quality Management System that meets the regulation and powers your commercial succes...

4 min read

12 issues with virtual team collaboration tools that you should worry about

As your computer waits to load up Teams, Zoom, Slack, Accello and countless other collaboration apps every mor...

3 min read

Can product innovation happen by accident?

Can product innovation really happen by accident? Penicillin, Viagra and the humble Post-It note were all famo...

4 min read

7 reasons your business process modelling project is doomed

Companies often embark on business process modelling projects with the best of intentions. Modelling may be a ...

3 min read

Organizing Organizational Knowledge: the case for information management in ISO 9001 (Part 2)

In Part 1 of this series we considered the problem of reinvention, the unstructured nature of information, and...

5 min read

Another Successful Exit For Another Cognidox Client

The US human interface company, Snyaptics Inc announced this week that they are acquiring DisplayLink Corp in ...

2 min read

Remote collaboration in the age of Covid-19

One of the things Covid-19 has shown us, is that the digital agility of an organisation can mean the differenc...

3 min read

From NPD to NPI. Agility and control with a stage gate process

Developing a robust stage gate process is a vital part of many new product development (NPD) and introduction ...

3 min read

8 essential success drivers in a new product development process

For most high tech companies, developing profitable new products is their entire reason for being.

3 min read

Organizational knowledge in ISO 9001:2015

One of the areas included in the ISO 9001 :2015 is 7.1.6 Organizational knowledge. The stated requirement is: ...

2 min read

The trick to a painless new product introduction process

Managing an NPI process can be fraught with difficulty as each new initiative brings with it the potential for...

4 min read

NASA & the bra makers; quality management in the space race

In 1969 quality management was truly the final frontier in the space race. As NASA engineers developed unique ...

4 min read

9 ways an Extranet Can Improve your Product Release Process

Issuing a tech product release or a software update can be a challenging process. Handled badly it can result ...

3 min read

Quality Management Vs Compliance.  What's the difference?

For many companies, compliance is, at best, regarded as a necessary evil, and at worst a never-ending ordeal. ...

3 min read

The Scale-up Process Gap and the Business Model Canvas

In part one of this series we argued that one key ingredient for a successful scale-up company is optimisation...

5 min read

The Scale-up Process Gap - Getting Started

Our opening post on this theme introduced the problems that companies face as they transition from start-up to...

4 min read

How to Build a QMS Your Team Will Actually want to Use

One of the main challenges of implementing a Quality Management System (QMS) is ensuring it is actually used f...

3 min read

The Process Gap for Scale-up companies

It seems everyone is talking about Scale-up companies these days. The term has been around since 2013 (see for...

5 min read

4 sure signs you need to start Business Process Mapping

Business Process Mapping could be the first step you take towards creating a more efficient, profitable and qu...

4 min read

Why your Business Management System should be graphical

Adopting a Business Management System (BMS) is a well-established way to manage and control all the processes ...

4 min read

Visualising Risk-Based Thinking in a Quality Management System

If you’ve been focused on improving your company’s Quality Management System it’s likely you will have encount...

4 min read

10 Minutes to Save Yourself from Whaling

The CEO, CFO, COO of a company: the people in charge, the brains behind the whole organisation. If not totally...

3 min read

Graphical QMS, documented information, and the audit process

A gQMS will help with internal and external auditing requirements - leading to ISO certification in less time ...

3 min read

The Graphical QMS - how to get value from documented information

Documented information in a Quality Management System (QMS) - and why it's time for a radical overhaul of how ...

3 min read

Do You Trust Your Ex-Employees?

It's one thing to ask whether companies truly trust their employees with company information, but I think most...

2 min read

Enterprise Search is critical for Information Management

Continuing the theme of projects that can change the way your company works, in this post we'll look at the to...

3 min read

Building a Product Release Engine with CogniDox

In this blog I want to start a new theme - projects that can change the way your company works. All companies ...

3 min read

SharePoint is NOT an IT project

The AIIM organisation has just published the results from their annual Microsoft SharePoint survey. The sample...

2 min read

The 'R' in CRM

Here are five business scenarios that might benefit from a software solution:

3 min read

File sharing is not document management

We spent a few hours this week looking at a couple of CRM software solutions and the features they offer.. We ...

2 min read

Extranet as a Service - XtraNet

We launched our new XtraNet product yesterday and there was a short interview about the new service over at th...

2 min read

Using a Web Archive (WA) document type for a QMS

Recently we announced a case study with a partner, Primilis, in which they used a CogniDox feature to implemen...

1 min read

Saving Business Cost with Open Source CRM

Gartner published one of their Hype Cycle reports for CRM Sales a few days back. There's a useful summary on t...

1 min read

Notes from "Product Management – who cares?! A VC speaks."

Last night was the Cambridge Product Manager Network 'gala event' - a special meeting before the summer break ...

2 min read

Pricing and the Open Source business model

For over a year, I've been following a great series of blog posts by Tarus Balog (founder and main mover of th...

2 min read

Worldwide Enterprise Software market size

In a previous blog we threw around some total-size-of-market numbers. Today I see that Gartner has just releas...

Assisting unassisted support - why document management matters

A few days back I upgraded to version 4 of the Mozilla Firefox browser because I wanted to test the new user i...

3 min read

Integrating CogniDox (more) with Bugzilla 4.0

You’re a software development leader who takes managing an application lifecycle seriously. You’ve spent time ...

2 min read

On Startups and Market Domination

Dharmesh Shah is a serial entrepreneur who is currently involved with HubSpot.com. They have just announced $3...

2 min read

Psychology and the Pricing of Software

This month's Cambridge Product Management Network meeting covered the topic of software pricing. The presenter...

2 min read

Information security lessons from Wikileaks

The release of 260,000 US embassy messages by Wikileaks this week is certainly generating headlines. I don't k...

3 min read

Software Risk and Source Code Access

There was an interesting piece of news this week from the NCC Group plc, an information assurance specialist t...

1 min read

Now Where Did I Put That Document?

IT Reseller Magazine is today reporting a survey by Networked Planet (an Enterprise Search software company ba...

2 min read

On BizSpark and Microsoft Development

We recently released CogniDox 8.1 and amongst the new features was a CogniDox Word Add-in.

3 min read

Measuring the benefits of Enterprise Software applications

There was an interesting survey published just over a week ago - Axios Systems, an IT services management soft...

1 min read

Open Source Enterprise Search is a Hot Topic

We published a paper just two days ago on open source Enterprise Search tools such as Lucene/Solr and Xapian/F...

1 min read

Building Software in-House – Why?

I came across a survey by Cadence Design Systems, the electronic design automation (EDA) company, in which the...

2 min read

CMS Vendor Meme - "We get it"

A month or so back one of the CMS vendors (Day Software AG) posted a blog entry in which they invited (as in t...

1 min read

Adopting a line of Miro source code

Miro, an open-source video aggregation site using VLC media player, has a novel idea for generating funds. The...

1 min read