It gives you a configurable, audit-ready system to evaluate, approve, and monitor suppliers using templated scorecards and controlled workflows. You can customise criteria, trend performance over time, compare vendors, and trigger corrective actions when needed.

Start with the built-in supplier scorecard and adapt it to your categories (quality, delivery, compliance, cost, responsiveness, etc.). Weight criteria, attach evidence, and calculate overall ratings so you can rank and compare suppliers consistently.

Yes. The solution supports the core requirements: defined evaluation criteria, documented selection and re-evaluation, kept records, and a repeatable process for changes to the supply roster. Evidence is captured inside the workflow so you’re inspection-ready.

Key suppliers are normally re-evaluated each year. Scheduled shared reminders are used to email users that an evaluation is due.  If a supplier’s weighted & normalised score falls below your predefined threshold the process requires that a CAPA linked to the supplier record is raised. The CAPA process then continues until effectiveness is verified. “Show-stopper” Critical Issues can also veto a supplier immediately (score set to zero), triggering escalation without waiting for the annual cycle.

Dashboards and scorecards let you compare performance across suppliers and track trends over time. You can see who is improving, who needs attention, and where to focus audits or development.