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Cognidox Support

Get answers to your questions. For fast, flexible help, try Cognito, our online customer assistant.

Knowledge Base

Cognidox's online repository of "how to" articles about our flexible eQMS and document management platform. If you wish to raise a support ticket, please email the Cognidox Support Team by email on support@cognidox.com. 

Customer Support

Customers can log in to their Cognidox account to download product updates, release notes, and documentation. If you need technical assistance, have a question, or wish to raise a support ticket, please get in touch with the Cognidox Support Team directly, who will be happy to help.

Latest news & updates

eTMF compliance with SharePoint; what inspectors expect and what you must own

Many CTUs are turning to SharePoint to shift from paper to electronic Trial Master Files - after ...

How training management became a weak link in ISO 13485 compliance

Whether you're developing a brand new medical device or scaling your team to expand existing ...

Why UK Clinical Trial Units (CTUs) Are Ditching Paper TMF Systems

As clinical trials become increasingly complex and resources tighten, UK Clinical Trial Units are ...