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Knowledge Base

Cognidox's online repository of "how to" articles about our flexible eQMS and document management platform. If you wish to raise a support ticket, please email the Cognidox Support Team by email on support@cognidox.com. 

Customer Support

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Latest news & updates

Controlling management system documents: an ISO/IEC 17025:2017 clause 8.3 checklist for labs

Quick Summary Clause 8.3 of ISO/IEC 17025:2017 consists of two parts. Clause 8.3.1 requires you to control all the documents that relate to meeting the standard, internal and external. Clause 8.3.2 ...

Cybersecurity in eQMS: What regulated companies should ask vendors

For medical device manufacturers, an electronic Quality Management System (eQMS) is more than a system for managing documents. It’s where your compliance evidence lives. That makes its security a ...

AI in Your Document Management System: What Works, What Doesn’t, and What You Need to Think About

Quick summary AI features in a document management system can speed up search, classification, drafting and audit preparation, but the value depends entirely on the controls you put around them. This ...