Cognidox Support

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Knowledge Base

Cognidox's online repository of "how to" articles about our flexible eQMS and document management platform. If you wish to raise a support ticket, please email the Cognidox Support Team by email on support@cognidox.com. 

Customer Support

Customers can log in to their Cognidox account to download product updates, release notes, and documentation. For technical assistance or to raise a support ticket, please contact the Cognidox Support Team directly.

Latest news & updates

Can You Trust AI in a Regulated eQMS? Separating Hype from Reality

Quick Summary AI can deliver genuine value inside an electronic Quality Management System (eQMS), but only when deployed with appropriate governance, validation, and human oversight. Trusting AI in a ...

How a modern DMS supports M&A, scale, and due diligence

Growth changes the questions investors ask. It’s no longer just about what you’ve built, but how well your organisation is controlled, structured, and able to scale under pressure. Increasingly, that ...

The rise of predictive quality: How eQMS data reveals early warning signals

Quick Summary Most quality systems are designed to react to problems after they occur. But organisations are starting to use the operational data inside their eQMS, such as CAPA records, document ...