Cognidox Support

Get answers to your questions. For fast, flexible help, try Cognito, our online customer assistant.

Knowledge Base

Cognidox's online repository of "how to" articles about our flexible eQMS and document management platform. If you wish to raise a support ticket, please email the Cognidox Support Team by email on support@cognidox.com. 

Customer Support

Customers can log in to their Cognidox account to download product updates, release notes, and documentation. If you need technical assistance, have a question, or wish to raise a support ticket, please get in touch with the Cognidox Support Team directly, who will be happy to help.

Latest news & updates

How to publish electronic Instructions for Use (eIFU) safely and compliantly

Electronic Instructions for Use (eIFU) are increasingly accepted by regulators and customers, ...

Cognidox Announces CEO Transition as Company Enters Next Phase of Growth

Cambridge, UK – [12 February 2026] – Cognidox, a leading provider of electronic Quality Management ...

What is cGxP? Ensuring quality and compliance in the life science industry

cGxP (also known simply as GxP) refers to the “current good practice” standards applied across ...