Cognidox Support

Get answers to your questions. For fast, flexible help, try Cognito, our online customer assistant.

Knowledge Base

Cognidox's online repository of "how to" articles about our flexible eQMS and document management platform. If you wish to raise a support ticket, please email the Cognidox Support Team by email on support@cognidox.com. 

Customer Support

Customers can log in to their Cognidox account to download product updates, release notes, and documentation. If you need technical assistance, have a question, or wish to raise a support ticket, please get in touch with the Cognidox Support Team directly, who will be happy to help.

Latest news & updates

The UK clinical trials regulation overhaul: what it means for CTUs

On 30 October 2025, the UK Government signed new clinical trials legislation into law, marking a ...

Understanding the importance of document lifecycle management

What are the seven stages of the document lifecycle, and why is lifecycle essential to an effective ...

GMP Compliance: The 5 pillars of pharmaceutical sector quality

In pharmaceutical and life science manufacturing, quality relies on the co-ordinated control of ...