The latest news and updates from cognidox

On the difference between Bug Tracking and Help Desk software

There's a long-running debate whether a bug or defect tracking software tool is just a synonym for a help or s...

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Assisting unassisted support - why document management matters

  A few days back I upgraded to version 4 of the Mozilla Firefox browser because I wanted to test the new user...

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Integrating CogniDox (more) with Bugzilla 4.0

  You’re a software development leader who takes managing an application lifecycle seriously. You’ve spent tim...

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