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Tom Gaskell

Recent Posts

In praise of the Design Review Process

I worked in one of the large Cambridge-based technology consultancies for many years and was privileged to hav...

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Why your company should have a Quality Strategy

  I believe that a quality strategy is a vital element to the success of a business. Quality of product and op...

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11 myths about ISO 9001 - busted!

Mention ISO 9001 to most people, or tell them that you implement quality systems, and they'll start glazing ov...

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Where are you on the Quality Management Maturity Grid?

Of all the quality management ‘gurus’ the late Philip Crosby is one of the most readable. In his book ‘Quality...

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